About Us

A Few Words

About Us

We are your trusted partner in Business Process Management. We simplify your business processes. We have a laser-sharp focus on delivering value for you.

We have been providing innovative solutions to the world’s leading organizations – across the Telecommunications & Media, Banking & Financial services and Publishing industries. We’ve been doing this for over a 4 years; along the way, we’ve developed in-depth business domain knowledge and insight. We leverage this insight to make your complex business processes easy, efficient, and effective. And that’s our brand promise – Business Process. Simplified.

 

Why Choose Us

WE ARE

Serving global clients – from multiple delivery centres and in various languages – we can tap our talent pools to ensure client proximity, deep market and domain expertise, and superior communication. We call it our “Right-shore” delivery model.

 

At ITS, we move the needle from being an outsourcing company to a trusted business partner – by keeping our focus on delivering value and improving customer experience, simplifying business processes, increasing productivity, and creating a positive revenue impact.

Our Mission

To add value in every transaction we have with our clients.

ITS is a strategic partner for managing complex processes that directly impact the clients’ bottom-line. An end-to-end vertical approach to service delivery, we are passionate about building an organization that is valued by our clients, employees, business partners, investors and the community at large. Our management team comprises accomplished professionals from leading global organizations. Each member brings deep business acumen and outsourcing domain expertise, which enables us to drive outstanding performance in our clients’ businesses.

ITS enables our customers to run standardized and efficient operations. Our clients gain insights, business growth, and measurable business impact through pre-built process asset based solutions, industry focused platform BPO solutions, and integrated IT BPO services. Driving Predictable Business Outcomes – Leveraging technology.
Investing in Industry Leading BPO Platform is a flexible, adaptable, and customizable BPO platform. It supports 320 unique processes to deliver business outcomes, institutionalize knowledge, ensure transparency, controls, compliance, and drives down cost of operations.